Terms and Conditions

1. INFORMATION ABOUT US AND THESE TERMS

We operate the website https://thepfsa.co.uk (the “Website”). We are PFSA Education Ltd, a company incorporated in England and Wales with company number 11384132, whose registered office is at 13 Romney Walk, Bedford, England MK41 7LU.

These course booking terms & conditions (“Terms”) will apply to the contract between you and PFSA Education Ltd (“us” / “we”) of the provision of any of our courses to you. Please read these Terms carefully and make sure that you understand them, before booking on one of our courses.

We amend these Terms from time to time. Every time you wish to book a course, please check these Terms to ensure you understand the terms which will apply at that time.

If we have to contact you or give you notice in writing, we will do so by phone, text, e-mail or by pre-paid post to the address you provide to us when booking.

You can contact us by email at education@thepfsa.co.uk any emails you send to us for the purposes of these Terms must be to that email address.

These Terms and our courses are provided on the basis that you are acting for business purposes. The nature of our courses is such that they are not suitable for consumers. By booking a course you confirm that you are acting as a business and not a consumer.

2. BOOKING A SCOUTING COURSE OR FOOTBALL TRIAL AND PAYMENT

You can initiate a booking enquiry for a course or football trial you are interested in by contacting us via our Website, social media, email address or telephone number. Should you have any special requests, please let us know.

By confirming you wish to attend a scouting course or football trial (whether through our Website, by making a payment or otherwise) you accept these Terms. Upon receipt of payment of the relevant course fee you will be sent an email confirming your booking.

Access to the learning platform is set at 4-6 weeks however we can reset this if you need more time. All courses must be completed within 6 months of purchase.

Trial fee’s are non-refundable however, we can move you to another date providing 7 days notice given.

We only accept payment by direct debit, credit card, PayPal or bank transfer.

3. COURSE CONTENT

We will endeavour to cover all the content outlined in the course information with reasonable skill and care and in accordance with practices consistent with the professional standards in the industry, but we accept no liability for failure to cover all or any part of that content, and reserve the right to vary the course content at any time.

Nothing contained in the course information or in our advertising material relating to the course shall constitute a representation, condition or warranty by us that you will achieve any objectives stated or otherwise achieve a particular level of knowledge or competence.

You acknowledge that opinions expressed by our course providers are those of the individual providers and not necessarily ours.

4. CANCELLATIONS AND AMENDMENTS

The PFSA has a 72 hour cooling off period of which the attendee is given the opportunity to review all documents sent in line with the participation of the named upcoming course. If for any reason the attendee changes their mind within 72 hours and has not accessed the course content, we are able to give a full refund. After 72 hours, no full refund will be given and any returned payment will be at the discretion of the PFSA.

We reserve the right to cancel a course in the event that the relevant individual trainer is unavailable due to illness or any other unforeseen circumstances, if there are insufficient bookings, or for any other reason which is beyond our reasonable control. In this situation every effort will be made to reschedule the course and if this cannot be done, we will refund the course fees in full. No payments will be made for your travel, accommodation, or administrative costs incurred as a result of any cancellation or rescheduling.

You may amend your booking to a different course date on a minimum of 28 days’ notice by emailing us. If less than 28 days’ notice is provided there is a £75 charge to change your course date (unless, at our sole discretion, you provide a valid medical note or other evidence of good reason for your inability to attend). You may only change your course date once, after which if you are unable to attend your booking will be cancelled and no refund will be provided.

If you fail to attend a course without any notice you will not be able to transfer to an alternative course and no refund will be given.

To appoint an alternative attendee, please email us with details of your course booking and the alternative attendee and the reason you cannot attend. Transfers of bookings to alternative attendees are only permitted at our sole discretion. By nominating an alternative attendee, you must ensure that they have read and accepted these Terms, and procure that they comply with them in full.

For all instalment options a non-refundable deposit will be taken of £200. Please note this is non-refundable. The full balance must be made in full at least 28 days prior to the date of the course commencing. Failure to do so will result in the loss of any monies paid towards the course and no refund will be given.

5. YOUR RESPONSIBILITIES

You shall co-operate with us in all matters relating to the course you have booked including ensuring all information you provide to us about yourself is accurate and up to date.

You shall at all times when participating in the course act in a professional manner and act courteously to staff and other participants whom you may encounter on the course.

If you do not comply with your responsibilities set out in these Terms, we reserve the right to remove you from the course without a refund.

6. USE OF CONTENT

Any content which may be provided to you as part of a course (whether in electronic form, hard copy, through a presentation or otherwise) are provided to you for your own personal use only, and must not be copied or distributed. Course content must only be used by you to supplement the course.

You must not provide or display any course content to any third parties or attempt to assist any third party in gaining unauthorised access to course content. You must not use course content to create or offer any form of training to others which may compete with us, or otherwise alter or reverse engineer course content.

You must not attempt to circumvent any restrictions placed on your use of the content or remove any copyright notices or other attributions or acknowledgments.

You acknowledge that all intellectual property rights in any course content provided by us to you are owned by us (or our licensors) and you have no rights in or to that content other than as permitted by us under these Terms.

You must not record or copy any course content presented as part of the course, this includes screenshots or screen recording.

You must not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to course content. This includes using (or permitting, authorising or attempting the use of) any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of course content. This also includes any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations. These restrictions do not apply to the extent that applicable law prevents us from excluding or limiting text or data mining or web scraping activity.

You are not permitted to use our names, or logos or other intellectual property in any way other than as permitted under these Terms without our prior written approval.

You indemnify us for any expenses, loss or damage or other expenditure we suffer or incur in relation to your breach of this section.

7. CERTIFICATION AND STANDARDS

We reserve the right not to provide any applicable certification or completion confirmation should we feel you not complete the course to our satisfaction, or we become aware that information you provided to us as pre-course requirements was inaccurate or untrue.

8. IN PERSON COURSES

This section applies if your course is in person.

The course venue may have its own rules and guidelines, which you must also obey. You may also be required to sign additional terms and conditions or contracts in relation to your use of the course venue. If you do not agree to (and comply with) these, you will not be able to participate on the course and you will not be issued a refund.

Any allergies, medical conditions or dietary requirements should be notified to us along with your booking.

Course venues may be amended by us on written notice, and we shall not have any liability to you for additional travel costs.

You must seek permission from the trainer and other participants on the course before taking any photographs or videos during any of our courses. Any photos and videos taken on the training course are solely for your own personal use and must not be published or shared with anyone else.

Your participation in the course may be recorded, and by participating in a course, you agree to our using images and video of you in our promotion of the courses. If you do not wish to be recorded, please inform your trainer upon commencement of the course.

10. PRIVACY

Your personal details are subject to our Privacy Policy. In any event, we will not pass on your personal details to any third party other than as necessary to provide the course or as set out in these Terms and our Privacy Policy.

11. COURSE COMPLETION AND EXTENSION POLICY

Users have 12 months from enrolment to complete their course, with an option to purchase a course extension if needed, which grants additional time as outlined at purchase, subject to the platform’s terms and conditions, and for any queries, users should contact support through the designated channels.

11. GENERAL

Variation. We may vary these Terms by updating them at any time. Other than as agreed by us in writing, these Terms will apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

Force Majeure. We will not be liable for any failure or delay in performing any obligation under these Terms which is due to an event or cause beyond our reasonable control, including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood, or pandemic.

Waiver. A waiver by us of any right under these Terms or by law is only effective if it is in writing and it applies only to the circumstances for which it is given. Our failure or delay in exercising any right or remedy under these Terms or by law shall not constitute a waiver of that (or any other) right or remedy, nor preclude or restrict its further exercise. No single or partial exercise by us of such right or remedy shall preclude or restrict the further exercise of that (or any other) right or remedy.

Severance. If any provision of these Terms (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of these Terms, and the validity and enforceability of the other provisions of these Terms shall not be affected.

Entire agreement. These Terms constitute the whole agreement between the parties and supersedes all previous agreements between the parties relating to its subject matter. You acknowledge that, in booking the course, you have not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty (whether made negligently or innocently) (other than for breach of contract). Nothing in this clause shall limit or exclude any liability for fraud.

Assignment. You shall not, without our prior written consent, assign, transfer, charge, mortgage, subcontract or deal in any other manner with all or any of your rights or obligations under these Terms.

Rights of third parties. Except as set out in these Terms, a person who is not a party to these Terms shall not have any rights under or in connection with them.

Governing law and jurisdiction. These Terms and the contract shall be governed by, and construed in accordance with, the law of England and we and you agree to the exclusive jurisdiction of the courts of England.